If you want to change your address, personal data or order details, we are here for you. Send us an e-mail at shop@kafloor.de or call us on +49 (0) 34953 31-455 (Mon - Thurs 7:30 - 17:00, Fri 7:30 - 14:00).

No matter what you have ordered, we are sure you will love it. If you're not so sure and want to cancel the order, send us an email at shop@kafloor.de or call us on +49 (0) 34953 31-455 (Mon - Thurs 7:30 - 17:00, Fri 7:30 - 14:00). Please have...

Consumers have a fourteen-day right of withdrawal. Entrepreneurs do not have a right of withdrawal.

We save the text of the contract. The order data and the GTC will be sent to you by e-mail. You can view your past orders if you have opened an account with us.

Your order is displayed again on the "Shopping cart" page. You can change the contents of the shopping basket. You can also cancel the process at any time by closing the browser window. By clicking the button "Order with costs" you complete the...

You can order without registering. You will then not open a customer account.

When you find a mat you like, you can add it to the shopping cart. You can view all items in the shopping cart at any time by clicking on the shopping cart icon in the upper right corner. You can easily remove items in the shopping cart by...

You will find detailed information on the right of withdrawal in our General Terms and Conditions.

We offer our website in German, English and Polish, so that these languages are available for the conclusion of the contract.

In the event that you should discover after purchase that the item does not fit or that you do not like it, a returns label is enclosed in every package. We will bear the costs of returning the goods if you use the return label provided by us for...

We accept the following payment methods: - Paypal - Prepayment Select your preferred payment method in the shopping cart and follow the instructions to pay.