How much are the shipping costs?

We do not charge shipping costs for delivery within Germany. Return shipping is also free of charge. This is not linked to a minimum order value, i.e. you only pay the price displayed in the shop including the statutory VAT.

Which logistics partner is used for shipping?

Your order will be conveniently delivered to your home by DHL within Germany.

How long does the delivery take?

Insofar as "Immediately available" is stated as the delivery time for the product, the delivery time is up to seven days.

Can I also have delivery to a Packstation?

Our logistics partner is DHL, which is why you have the convenient option of delivery to DHL packing stations. For smooth delivery of your order, you simply need to enter your postal number in the "First name" field and your full name in the...

What to do if the shipment goes missing?

For this unusual case, you are welcome to send us an e-mail to We will answer it quickly. In case of very urgent questions, you can of course also reach us by phone at +49 (0) 34953 31-455. We will do everything we can to ensure...