Delivery conditions

How much are the shipping costs?

We do not charge shipping costs for delivery within Germany.

Which logistics partner is used for shipping?

Your order will be conveniently delivered to your home by DHL within Germany.

How long does the delivery take?

If a product is listed as “Available for immediate delivery”, the delivery time is up to seven days.

To which countries do we deliver?

Our articles can only be delivered to Germany.

Can I also have items delivered to a Packstation?

Our logistics partner is DHL, which is why you have the convenient option of delivery to DHL packing stations. For smooth delivery of your order, you simply need to enter your postal number in the “First name” field and your full name in the “Last name” field in the order process.

What to do if the shipment is missing?

For this unusual case, you are welcome to send us an e-mail at shop@kafloor.de. We will answer it quickly. In case of very urgent questions, you can of course also reach us by phone at +49 (0) 34953 31-455.